Shipping policy

Shipping Cost:

We will calculate the shipping cost of your order directly and you will see this at the checkout.

Shipping Time：

Your order will normally be shipped within 7 business days. After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details. But due to product specificities, there may be delays in delivery, please contact us at support@galaxea-ai.com if you have any questions.

Shipping Location & Transit Time: 

All robot shipments are sent from China, and the global shipping arrival time is expected to be 20-45 days. The shipping method and time vary according to different products and different countries. 

Customs Duties and Potential Fees

Your order may be subject to customs duties upon arrival in your country and the resulting tariff costs will be borne by the buyer.